Privacy notice
Zu’s Restaurant Ltd, trading as Zu’s Green Street, is responsible for customer information used by this ordering website. Contact us at 83 Green Street, London E7 8JF, on 020 8471 1212 or through our contact form with privacy questions.
Information we use
We use the name, email, mobile number, address, order details, requested times and instructions you provide to process and fulfil orders and respond to enquiries. Customer accounts store your name, email and a securely hashed password. We retain payment references and outcomes; card details are handled by SumUp.
Why we use it
We use order and account information to provide the services you request, maintain order and payment records, resolve problems, protect the service against abuse and meet applicable legal obligations. Marketing emails require your optional consent, and you can unsubscribe. Service messages about an order are separate from marketing.
Service providers and private copies
GoDaddy provides this website’s hosting, DNS and SSL. Cloudflare Turnstile checks forms for automated abuse; it does not provide our DNS or hosting. SumUp processes payments. Mailgun delivers service emails, and Twilio delivers text updates when enabled. Authorised restaurant staff and assigned delivery drivers receive the details needed for their work. Order confirmations and service updates can include a private copy to the restaurant’s orders inbox.
Allergy information
Only share allergy or dietary information relevant to fulfilling your order. Our authorised team uses it to review your request. Please call before ordering to confirm suitability; an order note alone is not confirmation.
Cookies and security
Essential session cookies and browser storage keep your basket, login and ordering session working. Turnstile uses information needed to check for automated abuse. Password reset links are private, expire after 30 minutes and work once. Keep account details and reset links secure.
Keeping and protecting records
Access is restricted to authorised people and service providers. We keep information for as long as needed for your order, account, enquiries and applicable accounting or legal requirements, and remove information when it is no longer needed. Providers may process information in other countries subject to their applicable safeguards.
Your choices and rights
You can request access to or correction of your personal information, ask about deletion or restrictions, and withdraw marketing consent. Some records must be kept to meet legal requirements. Contact us to exercise your rights or raise a concern. You can also complain to the Information Commissioner’s Office.